Terms of service

The service

Massar is a relationship-intelligence tool: it maps the contacts you bring and finds introduction paths through them. It is not a CRM, a data broker or a social network, and it does not scrape websites on your behalf.

Plans, limits and prices are listed on the pricing page. Paid plans renew monthly or annually until cancelled; cancelling keeps the plan until the end of the paid period. Annual plans are not refunded for unused months unless the law requires it.

What you agree to

You only import data you are entitled to hold: your own exports, cards given to you, contacts who know you. You do not upload purchased lists or scraped data, and you honour any request a contact makes to be removed.

Introduction requests are sent in your name. You are responsible for their content and for respecting the choice of anyone who declines.

When you upload contacts you confirm you may do so, and you accept that Massar will tell those people who holds their details and how to object. Massar is responsible for anything shown to another user. In an organisation, what you write in the Company space belongs to the organisation.

Your LinkedIn connections come only from the export LinkedIn provides to you, in line with its terms. Massar never stores LinkedIn session data and never scrapes.

Availability and liability

Enterprise plans carry a written service-level agreement. Except where the law says otherwise, our liability is limited to the fees you paid in the twelve months before the claim.

AI-generated drafts and scores are suggestions. Check them before you send or act on them.

Governing law

We may update the terms with 30 days’ notice by email.